Chaucer Worldwide News

Faversham data centre is now open

“We are now able to offer the same abilities as the big companies such as IBM, KPMG and Accenture, but with the small company swiftness clients expect from Chaucer. It allows us to punch above our weight,” notes Chaucer director Rupert Laslett.

“The primary purpose of constructing and operating our own centralised data centre here in Faversham is to give our company a technological advantage in support of our operations model, which uses a virtual office staff base – otherwise known as remote working,” he points out.

The new centre is very useful for this type of work, Laslett says. “The company’s consultants spend more time at the client’s site than at the home office, and this technology allows us to make core company systems accessible over the internet for them and our clients - including knowledge management (KM), customer relationship management (CRM), Outlook, file sharing, email, collaborative working and teleconferencing.”

The advent of the new data centre has meant that Chaucer can expand still further, with increased bandwidth and capabilities. “Before, expansion meant we had to negotiate with our external providers, and this took time,” Laslett says. “Now the new data centre makes it much faster, and as business never stands still, we can provide the swiftness customers expect from Chaucer.”