case studies
Design
- CLIENT:
- Scottish Equitable plc
- PROJECT:
- IT Effectiveness and Cost Reduction Review
- CLIENT:
- Barclays Bank PLC
- PROJECT:
- Project Review
- CLIENT:
- Royal & SunAlliance (R&SA)
- PROJECT:
- Research in Customer Contact Centres of the Future
- CLIENT:
- Leading UK Water Utility
- PROJECT:
- Business Design - Customer Contact Centres
- CLIENT:
- Royal & SunAlliance (R&SA)
- PROJECT:
- New Business Start-Up
- CLIENT:
- Lloyds TSB plc
- PROJECT:
- e-banking fulfilment
- CLIENT:
- Swiss Life (UK) PLC
- PROJECT:
- e-commerce IFA authentication design
- CLIENT:
- Dunfermline Building Society
- PROJECT:
- Business and IT Change Programme
